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Natalie Rowles, D.C.

Auditor

  • I am proud to have studied diligently to acquire a very high level of skill and confidence to become an auditor of accident-related injury claims and subscribe to the “Observer Rule of law and Empowerment.”
  • We are eager to assist when injury claims have been undervalued and there is no legal or factual basis for so low a determination.
    We want our plaintiff’s representatives to feel that when they choose our audit services, you have made the right decision.
  • We understand how frustrating it is for all plaintiff’s parties to be on the low end of a settlement valuation. No one should have to go through that — and we are truly grateful that you are allowing us the opportunity to bring a more favorable resolve to this issue of unfair, injury claim undervaluation.
  • We strive to keep our satisfaction rating high and show that we care. The human mind is no match against the insurers software’s, therefore we have acquired the CASE Audit Settlement Evaluation software that makes up to 600 decisions and determinations to match the insurers software’s and exchange decision points, interface and input added valuation into an injury claim.
  • Thank you for being our valued customer. We are grateful for the pleasure of serving you and meeting your injury claim audit and enhancement needs.

PROFESSIONAL EXPERIENCE

  • iRise Spine & Joint Institute, Broward, Miami-Dade, and Palm Beach County, FL. – December 2016 to Present
  • Regional Compliance and Facility Manager/Chiropractic Physician
  • Lead Agency for Health Care Administration (AHCA) inspections for 14 locations in Florida
  • Ensure all Florida offices are in compliance with AHCA and Joint Commission standards 
  • Mange offices MRI offices in Boca Raton, Hollywood, and Doral which includes supervision of the staff and day-to-day operations
  • Audit weekly in-office procedures such as patient care plans and perform monthly office audits which include monitoring employee cleanliness, equipment logs, and patient billing.
  • Provide coverage when chiropractic physicians are out of the office.
    CID Management, Westlake Village, CA. – August 2014 to April 2018
    Initial Clinical Reviewer (Remote)
  • Perform utilization reviews for worker’s compensation requests for physical medicine, medication, injections, surgery, and durable medical equipment within State of California regulated timeframes.
  • Review documentation submitted by providers, summarize documentation submitted by providers, write descriptive clinical rationals and determinations, use and cite appropriate evidence-based guidelines.
  • Research requests using the California MTUS, ACOEM Guidelines, Official Disability Guidelines, and National Guideline Clearinghouse.
    Communicate with providers when more information is needed to make an appropriate determination.
  • Choice Medical Center, Plantation, FL./Hollywood, FL. – May 2014 to December 2016

    Chiropractic Physician
  • Perform patient procedures including history, physical examination, radiographs, report of findings, physical therapy plans, and chiropractic adjustments.
  • Physical therapy includes strengthening exercises, active range of motion exercises, electrical muscle stimulation, therapeutic ultrasound, cold laser, hot and cold pack application, manual therapy, massage chair, and mechanical traction.

    Manage up to 70 patient visits per week.
  • Review, correct, and approve medical physician reports and physician assistant reports
  • Chiropractic Rehab Care/ABC Rehabilitation Medical, Lake Worth, FL./Palm Springs, FL. – June 2012 to January 2014

    Chiropractic Physician
  • Perform patient procedures including history, physical examination, report of findings, physical therapy plans, and chiropractic adjustments.
  • Review patient files and complete initial reports, final reports, and impairment ratings.

    Manage up to 130 patient visits per week.
  • Train new employees on all patient procedures, documentation, and therapy procedures.
  • Supervision of all employees and administration of patient procedures.Submit payroll for employees.
  • Hollywood Rehab and Medical Center/Deerfield Rehab and Medical Center, Hollywood, FL./Deerfield Beach, FL. – May 2009 to June 2012

    Chiropractic Physician
  • Perform patient procedures including history, physical examination, radiographs, report of findings, physical therapy plans, and chiropractic adjustments.
  • Physical therapy includes strengthening exercises, active range of motion exercises, passive range of motion exercises, neuromuscular re-education, gait training, electrical muscle stimulation, hot and cold pack application, ultrasound, and mechanical traction.
  • Review patient files and complete initial reports, progress reports, final reports, and impairment ratings.

    Managed up to 180 patient visits per week.
  • Train new doctors on all patient procedures, documentation, and specialist referral forms.  
  • Progressive Medical and Wellness Center, Margate, FL. – January 2009 to April 2009

    Chiropractic Physician
  • Perform new patient procedures including history, physical examination, radiographs, report of findings, chiropractic care plans, physical therapy, and chiropractic adjustments.
  • Physical therapy includes strengthening exercises, neuromuscular re-education, spinal decompression, electrical muscle stimulation, hot and cold pack application, cold laser therapy, ultrasound, and mechanical traction.
  • Assist other doctors with new patient procedures including history, physical examination, radiographs, report of findings, chiropractic care plans, physical therapy, and chiropractic adjustments.

    Managed up to 50 patient visits per week.
  • Assist with marketing procedures by participating in community events and networking events.
  • Palm Beach County Health Department, Lake Worth, FL. – August 2003 to January 2005

    Nutrition Educator
  • Certified eligible clients to the Women, Infants, and Children supplemental program.
  • Provided nutrition education to pregnant women, breastfeeding women, postpartum women, children, and infants.
  • Provided breastfeeding education to pregnant and breastfeeding women.
  • Responsible for breast pump rental contracts for working, breastfeeding mothers.


EDUCATION

  • Life University, College of Chiropractic
    Marietta, GA.
    January 2005 to June 2008
    Doctor of Chiropractic
  • Magna Cum Laude Diploma
    University of Florida, Gainesville, FL
    June 1998 to May 2003 
  • Bachelor’s of Science in Nutrition 
    Completed a second major in Microbiology 

 

LICENSURE

  • Doctor of Chiropractic, Florida

 

CERTIFICATES AND TRAINING

  • Florida Chiropractic Conferences Impairment Rating Workshop
  • Certified in Physiotherapy, National Board of Chiropractic Examiners
  • Certified Chiropractic Wellness Practitioner Program, International Chiropractors Association
  • Activator Methods Chiropractic Technique Seminars
  • Breastfeeding Training, Palm Beach County Health Department

 

AWARDS

  • Top Chiropractor 2021 – Top Doctor
  • Top Black Healthcare Professional of 2019 – Legacy Magazine
  • Florida Chiropractic Conferences Impairment Rating Workshop
  • Certified in Physiotherapy, National Board of Chiropractic Examiners
  • Certified Chiropractic Wellness Practitioner Program, International Chiropractors Association
  • Activator Methods Chiropractic Technique Seminars
  • Breastfeeding Training, Palm Beach County Health Department

GREETING TO ATTORNEYS:

I am a trained auditor and ‘Knowledgeable Observer’ of medical and economist considerations. I utilize proprietary AI software to formulate demands to enhance valuation across 26 monetary markers that are often missing, and I conduct independent audits to reverse the unfair undervaluation of an injury claim.

Demands formulated contain ‘decision points,’ ‘case maximizers,’ and ‘value drivers’ in 26 separate sections.

The audit will refute the engagement of any “Unfair Claim Settlement Practice Acts.” An audit will correct misstatements of the defense or when insurers present an inadequate explanation of the legal and factual basis for unfair undervaluation of an injury claim.

I invite you to call to discuss case specifics. I will conduct a free analysis to determine if any claim is a candidate for audit to reverse an unfair undervaluation. 

  • I offer free subscriptions to our weekly eBulletin series, Audit Review, and Audit Magazine. CLE credits are available via screen share or “meet & greet” presentation.
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